FAQs

Is my Injury / Condition suitable for Online Therapy?

The majority of Musculoskeletal Injuries and medical conditions are suitable for online Physiotherapy consultation, but If you are unsure whether your injury is suitable for a consultation or not, contact us and we will let you know.
 

How can a Physiotherapist diagnose me if he hasn’t even touched me?

All Physiotherapy appointments start with a 'subjective assessment', in which the Physiotherapist will ask you a well-structured series of questions designed to discover what they need to know about your injury (without touching you). By the end of the subjective assessment, the Physio should already have a very clear idea of your probable diagnosis. The Physiotherapist may then perform some tests to conform this diagnosis.
Your Online Physiotherapist will contact you with any further queries about your injury once they have reviewed your original assessment. They may prompt you to answer further questions, or perform certain movements, and will then assess your feedback regarding these. This process should clarify your diagnosis. If we ever see the need to look further into your diagnosis, we will not hesitiate to refer you on to a spacialist
 

How can a Physiotherapist treat me if he hasn’t even touched me?

Most people's traditional view of Physiotherapy is that it involves "hands on" treatment. In reality, this is only a small portion of what Physiotherapists do to assist with injury and condition management. Educating you about your condition, identifying contributing factors from your lifestyle, explaining the do's and don'ts as well as instigating a structured and tailored exercise or rehabilitation program, are some of the most important things Physiotherapists do.
 

You have given me exercises to do but I’m not sure if I’m doing them right?

The wonders of modern technology open up a whole world of possibility. You could attach a photo or video of yourself doing the exercises, or even organise for us to check them via your webcam in real time!
All the exercise descriptions are very clear and illustrated by photo or video. with demonstration, explanation and guided coacing, so often this makes things very clear.